"We worked with Tom as a consultant for our first application to Department of Health for an assisted living Certificate of Need. His experience and expertise were invaluable to our successful approval of it. He walked us through each step by preparing a professional and complete application, review and insight of the Department review process, preparation for hearing presentation and personal introductions to the staff and committee. Tom’s participation provides us with the experience for a successful project." -- Denise Mathisen, Director of Operations and Development for Miller O’Reilly Company, Springfield, MO (dkoconsult@sbcglobal.net)
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"Tom Piper is a colleague and friend and I have worked with him for over 30 years. During this time, Tom has displayed a great knowlege of the healthcare system of Missouri (and nationally) and has lead an exceptional team of professionals that provided recommendations to the Missouri Certificate of Need Committee on all matters of development projects. Tom is honest and hard working. He is enjoyable to work with and has been committed to improve the healthcare system in a fair and respoonnsible approach. I strongly recommend Tom as he embarks on his new venture — MacQuest." -- Mark Tozzio, MA-IHHS, FACHE, (hppd@aol.com)
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"Tom Piper is a tremendous asset. I have known and worked with Tom for over eight years. When I first became the manager of the State of Michigan Certificate of Need program, I called Tom for advice and guidance based on his national reputation as a leader and innovator. Since then, Tom has presented at two Michigan Certificate of Need seminars, once as our keynote speaker and recently as a breakout session presenter. Both presentations received outstanding feedback from our audience of more than 160 attendees at each event. Tom's insight and guidance have been very valuable to me as a colleague and friend." -- Larry Horvath, Michigan Dept of Licensing & Regulatory Affairs, Bureau of Health Systems, Division of Licensing & Certification (previous Certificate of Need Director, HorvathL@michigan.gov)
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"I have known Mr. Tom Piper for some 27 years where he was director of the Missouri Health Facility Review Committee. Throughout that entire period of time, I always found him to be knowledgeable, intelligent and helpful in any and all applications that I had before the Committee. He is extremely competent and has more experience in the field than anybody I know of. I would recommend his services to anyone." -- Kenneth J. Rothman, Attorney at Law, St. Louis, MO (Murray@capessokol.com)
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"During my tenure as the Certificate of Need Coordinator, I facilitated the hiring of MacQuest to perform an evaluation and develop recommendations for the program. The activity included a review of changes needed in the process and questions about the existing regulatory framework. We were very satisfied with the level of expertise that Tom and company brought to the project and felt they did a superb job. He is a great analyist and ably conveys his ideas both in meetings and on paper. If I needed his services I would not hesitate to hire him again." -- David Pierce, former director of Alaska Certificate of Need Program, Twin Lakes, WA (dpaktravel@yahoo.com)
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"Tom Piper took me from computer/internet illiteracy to a point where I functionvery well on my Mac and on the Net now. He's a wonderful, patient teacher andhas guided my purchases of an iPad, an iPhone and every new computer I get--and now--even though I've moved out of state -- he helps me maintain and upgrade them. Total support. Always just an e-mail or phone call away when a glitch pops up." -- Charlotte Hubbard, author, St. Paul, MN (www.charlottehubbard.com)
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"Tom has been my 'Apple Guru' for years. Without his expertise, I'd of surely failed in my business! He has provided services in upgrading my systems, helping me to identify the best equipment and systems to utilize and then implemented such to smoothly transition from older to upgraded systems. He's always been timely and efficient at every turn. A professional who always puts his client's needs first!" -- Sandra Robnett, Management Consultant, Greeley, CO (srobnett@qwest.net)
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"Tom Piper is a well-informed computer consultant: kind, helpful and encouraging when all seems tangled and confusing. He is familiar with equipment from the iMac to the iPad2 and an vast array of accessories. Tom makes housecalls to teach you how to set up and use your computer without fear!" -- Janet Watson, home technology user, Jefferson City, MO (rwatson376@aol.com)
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